Our Commitment
Laas Exchange respects your privacy and protects personal information collected through our Crypto Exchange, Laas Wallet, LaasBook, and Services platform.
1. Information We Collect
We may collect account information such as your full name, email, phone or WhatsApp number, username, password, and security information; financial and transaction information; verification documents where required; LaasBook posts, comments, messages, profiles, reports, and moderation requests; and technical information such as IP address, device, browser, operating system, login activity, cookies, and platform usage information.
2. How We Use Your Information
We use information to manage your account and wallets, process blockchain and service transactions, review manual transactions, verify activity, prevent fraud, operate LaasBook, provide services, communicate important information, improve security and functionality, and comply with legal requirements.
3. Manual Transaction Review
Authorized Laas Exchange Administrators or Agents may access transaction information reasonably necessary to review, approve, reject, or investigate transactions and secure the service.
4. How We Share Information
We do not sell personal information. We may share relevant information with authorized Administrators and Agents, payment and financial providers, blockchain infrastructure providers, verification and fraud prevention providers, service partners, and authorities when legally required.
5. Blockchain Information
Public blockchain transaction details, including wallet addresses, amounts, identifiers, and timestamps, may be permanent. Laas Exchange cannot remove or alter information permanently stored on a public blockchain.
6. LaasBook Content
Public content may be visible to other users or the public. Do not publish sensitive personal, financial, password, private key, or other confidential information. We may process content for moderation, security, fraud prevention, and Terms enforcement.
7. Cookies
We may use cookies and similar technologies to keep users signed in, remember preferences, improve security, analyze performance, and detect suspicious activity. Browser settings may control certain cookies, but disabling them can affect features.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards, but no online service can guarantee absolute security. Protect your password, OTP, private credentials, and account information.
9. Data Retention
We retain information as reasonably necessary to provide services, maintain records, process and verify transactions, resolve disputes, prevent abuse, and meet legal obligations. Some blockchain data can remain public permanently.
10. Third-Party Services
Third-party providers may have their own terms and privacy policies. Review them before using their services.
11. Your Responsibilities
Keep your password confidential, never share OTPs unnecessarily, protect private keys and wallet credentials, verify recipient details, and avoid publishing sensitive information on LaasBook.
12. Changes to This Privacy Policy
We may update this Policy as services, technology, or legal obligations change. The revised version will be posted with an updated date.
13. Contact Us
For questions about privacy or how Laas Exchange handles information, use the official support channels available on the platform.